Har du lyst til at arbejde i bettingbranchen? Så søger Betfair* danske helpdesk-medarbejdere med base enten på Malta eller i Stevenage udenfor London.
Jobtitel: International Helpdesk Operator - Danish
Forudsætninger:
- Excellent spoken and written Danish and English
- Customer service experience, ideally in a contact centre environment with high call volume.
- Experience of using Microsoft Word, Excel and the Internet.
- A passion for sports.
- Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers.
- Shows initiative, suggesting ways to improve the Betfair* customer experience.
- A proven team player with a can do attitude.
- Flexible approach to working in a dynamic and often hectic environment.
- High level of customer service orientation, with a proven ability to see problems through to their resolution.
Jobbet:
- Respond promptly and effectively to incoming customer calls, chats and emails.
- Ensure that more complex customer issues are followed up and resolved in a timely manner.
- Provide technical support to customers.
- Proactively develop customer relationships by maintaining contact at an appropriate level.
- Feedback recurring customer issues to Team Leader and relevant internal department
Kontakt
Du kan søge de to job via følgende links fra Betfair*:
- På Malta: http://www.betfair.jobs/single-job/VN1138/
- I England: http://www.betfair.jobs/single-job/VN1201/
Vær opmærksom på at ansøgningen foregår på engelsk.